Guest Policy
• Members must be 18 to bring a guest. Fees are $10 for adults; $5 for children 11 and under; and $25 for a family.
• Guests may use the JCC facility a MAXIMUM of 3 times per year.
• Members may bring a maximum of 2 guests at any one time.
• Guests must be at least 18 years old to use the Fitness Center.
• All guests must be accompanied by a JCC athletic member while using the facility.
• On weekends, guests are welcome after 10am.
• Members wishing to bring a guest to the facility on a Saturday (Shabbat) must make all arrangements and pay all fees in advance. We accept no money on Shabbat.
• Guests are held to the same standard of conduct as members of the JCC. We will ask guests to leave if their conduct is deemed inappropriate by a member of the supervisory staff. Under these circumstances, the JCC will not refund any paid guest fees.
• The JCC reserves the right to change or cancel this Guest Policy.

Extended Guest Policy
To accommodate out-of-town visitors, an Extended Guest Pass is available for one month at $75 per person. We define an out-of-town guest as someone who lives more than 75 miles from the Kaiserman JCC. For out-of-town guests who hold valid Jewish Community Center memberships in their own cities, the first two weeks at Kaiserman are free. An Extended Guest Pass for an additional 30 days may be purchased for $35.

Membership Cancellations
Memberships are valid for a minimum of 12 months. All members, regardless of membership type, must give 60 days written notice to cancel a membership. Members will be required to pay membership dues for these months while your cancellation is being processed.

Program/Class Cancellations and Refunds
CANCELLATIONS: A program with insufficient enrollment will be cancelled and the entire fee refunded. If a registrants one week in advance.

REFUNDS: If you cancel your registration prior to the first class, you will receive an 80% refund in the form of a credit on your account at the JCC. If you cancel No refunds will be given after the class has met two or more times.

CHANGES: There will be a $5 processing charge to change registrations from one class to another once payment has been received. Please make sure you are registering for the proper class at the time of payment.

Payment Policy
Annual dues and registration fees are not refundable or transferable except under extraordinary circumstances as determined by the JCC. Membership fees are payable by cash, check, Visa, Mastercard or Discover. Revolving Memberships are payable by credit or debit card only. We do not accept post dated checks. There is a $30 fee for all returned checks. If a check is returned or if we are unable to process your credit card payments,
you will be denied access to the JCC until payment arrangements are made. Payment plans are available. Please contact the Member Services Department for more information.

Athletic Member Referrals
Members that refer someone to the JCC who becomes a member will receive $25 in JCC Bucks to use towards membership, classes or programs. Watch for special bonus events when referring
members receive $50.

Financial Aid
Financial aid is available for preschool, camp, Kids Time and membership. Please request a financial aid packet at Member Services. There is no need to set up a personal appointment.

Be Prepared to Show Your Card!
Membership Card Policy
This will now be enforced at the Kaiserman JCC for security purposes. You MUST bring your membership card to each and every visit to the JCC. You may retrieve your card when leaving the building.

Forgot your card? You must provide a photo ID in order to enter the facility and sign in at the Reception Desk. The Reception Desk is not responsible for cards left overnight. If you lose your card replacement cards are available at Member Services for a $10 fee.

Policy on Children, Including After-School and Holidays
No one under the age of 12 is permitted to be in the Kaiserman JCC without adult supervision. Any child brought to the Center by the JCC van or JCC staff must be enrolled in a JCC after-school program.

Kids Time is available for those children who need after-school care or transitional care between the end of the school day and the beginning of a JCC class or activity. Please do not simply drop your child off in the parking lot for a class.

Member Age Policy for Areas of the Building
In JCC without adult 12
In Fitness Center 14
In Fitness Center at Teen Time 11-13
In Group Fitness Classes 14
To bring a Guest 18
In Pool without adult at pool 8
In Pool without adult IN water 6
In Steam, Sauna, Whirlpool 18

Freezing Memberships
We will freeze a membership for medical reasons only. Travel is not eligible for membership freezing. A doctor's note with dates of injury, surgery, etc. are required. We cannot honor requests for membership extensions more than two weeks after medical emergency has occurred. We cannot freeze one person on a membership. The entire family must have its membership frozen. We cannot freeze Family or Single Parent membership if a child is enrolled in
our preschool.

Discount on Programs & Memberships
The Kaiserman JCC offers various discounts on memberships and programs/services. Please check with Member Services to receive a current list of all participating organization eligible for a discount.

Suspension and/or Revocation of Membership
Members and others who use the facilities and privileges of the Kaiserman JCC shall be subject to the rules, regulations and by-laws of the JCC. Membership may be suspended and/or terminated at anytime for non-payment of membership fees, or for conduct contrary to the purposes or policies. If you are cancelled for non-payment, you must pay all past due fees in order to be reinstated.

Facility Regulations
• The JCC strongly recommends that individuals consult their physician before engaging in physical activity. We reserve the right to ask for medical clearance if our staff deems it necessary.
• Children ages 5 and older are not permitted in opposite sex locker rooms. A family changing room is available.
• Food, gum and drinks are not permitted in the gym, pool, locker rooms or fitness room. Water is permitted.
• Parents are invited to observe the during designated "parent visitation" times but are not permitted in classroom or pool areas at other times.
• Please bring your own towels and locks. Locks may not be left on lockers overnight. The JCC is not responsible for articles lost or stolen. For your own protection, please keep your locker locked. Locks and towels are sold at the Recption Desk.